Terms & Conditions of Business
1. Deposit Payments
We require a deposit payment of 25% of the projected cost of your event to confirm your booking. VAT is charged at the current rate.
2. Change of Date
We will attempt to ensure our availability if your event date subsequently changes however we cannot guarantee this.
3. Balance Payments
The balance (final) payment will be invoiced four weeks ahead of your event. To enable this, we will ask for your final guest numbers and dietary information to be supplied six weeks in advance of your event. We will calculate the total invoice based on these numbers and deduct the deposit amount to arrive at your balance payment.
4. Damages Deposits
Typically the balance payment will also include a £250.00 deposit to cover any breakages, loss or damages that occur on the day. The balance will be refunded when our suppliers have updated us with their reports.
5. Diminishing Guest Numbers
We reserve the right to review costs and charges if the number of adult guest attendees drops by 10% or more between deposit and final payment.
6. Late Notification of Guest Absences
Where guest numbers decrease close to the event, for example because of illness, refunds will not be offered. We calculate ingredients, staff and prep plans well in advance of weddings, to ensure you receive the best service possible. It is impractical to then make fine adjustments to these plans so it is not economical to pass potential savings on.
7. Hire & Bar Costs
All crockery and linen costs presume 10 guests per table, cloths beyond this will be charged for per cloth. Our cash bar service is free, though carries a minimum spend of £1000. The difference will be deducted from your breakages refund or there may be an additional charge if this figure is higher. Guests are not permitted to consumer their own drinks whilst our pay bar is in session, unless by prior consent.
8. Shift Durations
Staff are included for up to 8 hours only. Additional hours will be deducted from the damages deposit at a cost of £15 per hour.
9. Wedding Menu Tastings
We offer a Chef’s Table service so clients can taste and tailor their wedding meal as well as discuss the finer details of their event plan. These are charged at £150 + VAT if the client does not proceed with Wild Fork. Additional guests (up to 4) are charged at a non-refundable rate of £50 + VAT per person.
10. Cancellations
Cancellations must be advised in writing. 50% of the total event cost will be payable if cancellation is notified between four weeks and one week of the event date. 100% of the total event cost will be payable if cancellation is notified within one week of the event date.
11. Allergens
A master copy of each menu listing all allergens is available on request.